Believe it or not.The Petsmart near me isnt that bad looking.They only have FW though.They keep their tanks clean.Ive always seen someone performing some kind of maintenance chore everytime I shopped there. The only bad thing is that some employees depend on the info on the tank.There was only 1 funny thing that happened to me.I was into bettas once.I asked a new guy there if they had siamese fighting fish(bettas).He says "um".."our aggressive fish are on that side".He didnt have a clue what I was talking about.