Quote:
Originally Posted by
FoxandHound http:///t/389979/replacing-leds#post_3450479
I HATE aquatraders, this fixture was a deal, but apparently not. Paypal didnt care because aquatraders showed delivery confirmation. Paypal doesnt really care about functionality problems and wont get involved. I could have sent it back during the 30 days, but UPS wanted $40 for shipping since it was a long/oversized item. A pain!!!!
I agree, new technology always has hiccups!!! This is why I didnt want to go with an expensive reef led fixture. I figure give it a few more years!
Where do you guys get your replacement LEDs from?
100% correct. I stop using paypal a while ago due to this. I use my credit card, they care. I bought a TV online and it came broken, Sound but no picture, the manufacture and the dealer were giving me the run around. 1 call to the bank and money was back within 24 hours. Filled out the paperwork they send and never heard from the dealer again. The manufacturer called me after 90 days and asked what was going on, I explained and they shipped out another TV, but the fedex guys dropped it sometime during shipment and it had a crack in it. LOL! FML right! So I call the manufacture again. I now have 2 useless TVs (52" at that). They send me another one out after 30 days of phone tags. Finally got a TV that works!!!
By this time, the bank would not allow them to recharge my card. So I ended up with a free 52" TV took about 5 months to get, but I got it!!!! Paypal would have been like, whatever, you can get shipped a brick in a box and they wouldn't do anything.
Good Luck!