Originally Posted by
meowzer
http:///forum/post/3051982
They have a form, and you attach the picture to it...I have had a case that I could not get a could pic though, and they were fine with that
you can't beat their customer service either
In MY experience... stay away from the site that claims to have SOLUTIONS for your PETS. I have placed two orders with them. Make that 2 LARGE orders from them.
Most of the fish were in poor shape when they arrived.
Most of them DIED within a few days.
The Fish and Corals were ALWAYS smaller than posted. Customer service claims that they reserve the right to substitute UP or DOWN, but for me it has ALWAYS been DOWN. My point was FINE if you substitute but then you should issues a credit for the difference of the shipped one. They said that wasn't their policy.
Call that a solution.. cause I don't?