novahobbies
Well-Known Member
OK, so I have a total of 4 Koralia Evos in my tank...two 1400s, and two 750s. They are plugged into an alternating timer so at any given moment, one 750 and one 1400 is running.
A few months ago, the little center rubber "bumper" on the outlet screen broke off of one of the 750s. These little rubber bumpers actually help stabilize the propeller and keep it spinning in the correct direction....without it the propeller can push or pull water however it feels. I FINALLY got around to ordering a replacement screen last week, and it came in yesterday. Fine, great. The stupid part was only $3, but the shipping brought the order to 12 bucks. Whatever, I was just happy to get the new part.
While I was looking at my tank tonight, I noticed ANOTHER freaking bumper floating around the bottom of the tank. Sure enough, a SECOND powerhead screen has broken!!
And this one is naturally the powerhead on the lower rear corner of the tank, so getting it out is going to require removing an entire bookshelf.
I'm a little upset. One broken screen is a fluke. Two broken screens makes me wonder if these things are really meant to stand up to repeated on/off oscillations.
Does anyone have an email address or phone number of Hydor that I could use as contact info? I really want to complain. And I'd very much like to know if this has happened to anyone else.
A few months ago, the little center rubber "bumper" on the outlet screen broke off of one of the 750s. These little rubber bumpers actually help stabilize the propeller and keep it spinning in the correct direction....without it the propeller can push or pull water however it feels. I FINALLY got around to ordering a replacement screen last week, and it came in yesterday. Fine, great. The stupid part was only $3, but the shipping brought the order to 12 bucks. Whatever, I was just happy to get the new part.
While I was looking at my tank tonight, I noticed ANOTHER freaking bumper floating around the bottom of the tank. Sure enough, a SECOND powerhead screen has broken!!
I'm a little upset. One broken screen is a fluke. Two broken screens makes me wonder if these things are really meant to stand up to repeated on/off oscillations.
Does anyone have an email address or phone number of Hydor that I could use as contact info? I really want to complain. And I'd very much like to know if this has happened to anyone else.