LFS killed my 175 reef!

squishyfish

Member
I've mentioned in several post that I have been in the hobby for over 15 years, but have been out of the hobby for the last two years. The reason was simple...a local fish store, who shall remain nameless, (Dallas North Aquarium) moved my 175 reef from my apartment to my new home. The problem was that they didn't bring any heaters, and only half as much saltwater as they needed. It is an hour and a half drive, each way, to their location...which meant that my fish and coral sat in rubber maids with no heater for about six hours. (time it took to break it down, move it, and go get the rest of the water. The tank crashed and killed well over $5,000.00 worth of coral and fish.
Well, the LFS basically said that I couldn't prove they killed the tank, so I was out of luck. I tried to start over, but never really could. Too much of a time investment and way too much money.
I say all of that, so I can show you my 175 in her prime...this is what I am shooting for in my new 80gal.
P.S. The tank was a six foot, 175 oceanic bow front.
 

shyfish

Member
Take them to small claims court. 2 years, so maybe too much time has passed. I don't think it would be that hard to prove what they did.
Oh it was it sooo beautiful! You had before pictures so you had a case you could prove. You might still be able to do something. 2 years might not be too late. Check it out, it couldn't hurt.
 

cedarreef

Member
Originally Posted by Shyfish
http:///forum/post/2930649
Take them to small claims court. 2 years, so maybe too much time has passed. I don't think it would be that hard to prove what they did.
Oh it was it sooo beautiful! You had before pictures so you had a case you could prove. You might still be able to do something. 2 years might not be too late. Check it out, it couldn't hurt.
+1
I can't believe a LFS would be so ignorant. The fact that they denied any association with the die off is ridiculous. Try to get on a TV court show so that they will lose all their customers lol =P
 

mr_x

Active Member
i don't see 5000 dollars in corals and fish in that tank. 500 tops.
meanwhile, i think you should sue yourself for putting your huge investment in the hands of someone else. 90% of the employess of local fish stores are high school kids that don't know anything about the hobby. sorry i'm alittle harsh about this, but i just think it's absolute craziness.
 

aquaknight

Active Member
Hmmm... This one is tough. It really could go either way. You hired/agreed for a company to provide a reasonable service. They agreed to do it. It really shouldn't matter if the company only employes high school kids. If they felt they couldn't perform the task they shouldn't have taken the job. It would be quite easy to prove gross negligence on their part, by not having heaters or enough water.
However here's where I think the catch is, if it was just one or two guys and they agreed to 'lend a hand' there just could have been miscommunication on who was suppose to provide what, with really no one at fault.
 

deejeff442

Active Member
you can claim up to 3 years statute.
but need to have the reciepts and not many people keep them.
i live in fort worth ,i havnt been to dna store in afew years but i hear good things about them.i dont gothere cause i also hear they are extremly expensive.
i would have at least called the bbb.they would have gotten on them .
i know i have had a few calls on my business but they were for my concrete cracking but concrete cracks so they didnt write me up but they sure go make sure they get a respomse .
good luck on the new tank
if you pm me i can hook you up with a local wholesaler for any fish or coral you want .he is in plano
 

squishyfish

Member
Originally Posted by T316
http:///forum/post/2930662
For 5K worth, I think I would have moved it all myself...

Trust me..we considered it. The tank weighed 400lbs, there was 350-400lbs of live rock in it, and we were really worried about the corals and fish making it.
Next time we will definitely handle it ourselves.
Originally Posted by Mr_X
http:///forum/post/2931056
i don't see 5000 dollars in corals and fish in that tank. 500 tops.
meanwhile, i think you should sue yourself for putting your huge investment in the hands of someone else. 90% of the employees of local fish stores are high school kids that don't know anything about the hobby. sorry I'm alittle harsh about this, but i just think it's absolute craziness.
Okay, I misspoke. 2,500.00+ in corals and fish and roughly $2,000 in live rock. I'm not claiming that we "lost" the live rock...only that it basically started the cycle over again. Some of the corals were very large. For example...hammer coral was the size of a basket ball. The trunk on the leather was as thick as my forearm. Zoa's, fish, and coral not visible in the photo. So, I can understand why you would say it doesn't look like $5,000..but keep in mind, you can only see the large corals.
As far as your "harsh tone." I'm going to try to say this nicely, but directly. I appreciate and value your opinion..and I want you to point out areas where I may be off base (thats why I'm here), but if you can't say it in a constructive, friendly way...I would pref err that you not post at all. Your also making assumptions regarding things about which you no nothing. They were not teen's...they were adults who had been with the store for several years.
Now, please keep responding to my questions. You been a big help on several other threads, and I definitely want your input.
Originally Posted by spanko

http:///forum/post/2931064
Yeah maybe another grand for the rock and sand and fish. Can't see more than 2 grand there.
Actually quite a bit more than that..but I can see how you would think that from the photo.

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Originally Posted by AquaKnight
http:///forum/post/2931068
Hmmm... This one is tough. It really could go either way. You hired/agreed for a company to provide a reasonable service. They agreed to do it. It really shouldn't matter if the company only employees high school kids. If they felt they couldn't perform the task they shouldn't have taken the job. It would be quite easy to prove gross negligence on their part, by not having heaters or enough water.
However here's where I think the catch is, if it was just one or two guys and they agreed to 'lend a hand' there just could have been miscommunication on who was suppose to provide what, with really no one at fault.
This was definitely a service that they offer, and supposedly guarantee the fish/corals.
Originally Posted by deejeff442

http:///forum/post/2931076
you can claim up to 3 years statute.
but need to have the reciepts and not many people keep them.
i live in fort worth ,i havnt been to dna store in afew years but i hear good things about them.i dont gothere cause i also hear they are extremly expensive.
i would have at least called the bbb.they would have gotten on them .
i know i have had a few calls on my business but they were for my concrete cracking but concrete cracks so they didnt write me up but they sure go make sure they get a respomse .
good luck on the new tank
if you pm me i can hook you up with a local wholesaler for any fish or coral you want .he is in plano
For the most part, I have forgotten about it and moved on. I do, however, give them as much "bad press" as I can when the opportunity comes up, which until recently was pretty rarely.
And I would love the name of your wholesaler...would be worth the drive.
 

deejeff442

Active Member
i canr really post it cause of the solicting rules but click on my profile and pm will tell you more.
i usually meet him at the airpot and grt the livestock right off the plane.
i picked up 105 lbs of lr yesterday and the stuff is awesome the smallest piece was the size of a football.
also got a 8 inch achilles tang last week.
let me know he is in a local fish group so he helps alot and know a whole lot more than i do about this stuff.
 

squishyfish

Member
yeah, it did. But I'm really looking forward to starting over. My wife went to a big local conference here in Dallas (Next Wave), where they had Eric Borneman (sp?), Bob Fenner, and two others speaking. One of the things they raffled off was an 80 gallon cube, stand, sump set up. People were buying 500.00 worth of tickets (each ticket costing 5.00)...she bought TWO, and ended up winning the thing.
While losing the 175 did suck, I am really excited about getting a fresh start. I am re-learning things I have forgotten...and some of it is basic stuff...and I'm learning about the changes in the hobby over the last two years.
I made a lot of mistakes on the 175, which I hope to avoid this time. (I plan on making all new ones!)
 
Don't ever go to that store!! over priced not great customer service, I went there a couple times and will never go back. I am good friends with people at another LFS in plano that I highly recommend. Very personable know your name when you come in kinda place and never have given me bad advice. Not sure if I can say the name over this but PM me if you live around here and I can tell you.
 

aquaknight

Active Member
What happened to the 175 itself? Like you said the live rock just needs cycled again, and I can imagine the rest of the setup, sump/pumps/lights/etc are still good. I can't imagine the costs of the 80 are that significantly cheaper to run/setup then just redoing the 175...

Even if it's a bit more barren, the 175 just allows for cooler fish (tangs, etc)
 
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