monsinour
Active Member
So the wife and I purchased a new fridge and stove for the home. National Grid has a rebate deal on the fridge. If you get a new fridge, and call them to get the old one, they will send you a check for $30. So we called national grid and they, DUH, have outsourced this project to another company. So calling the differnt company and I find out that I have to wait a week to get the old fridge picked up. No big deal really, just a minor inconvience in the kitchen that we cant really get out of the way. So the week has come and gone and so too have the pick up guys. Part of the agreement is to have the fridge plugged in and working when they arrive to verify that the old fridge still works. This is why we had to keep it in the kitchen as there wasnt another "out of the way" place to keep it that had an outlet next to it. No it wasnt plugged in for the whole week, i plugged it in this morning. But due to the wonderful construction of 100 years ago, there isnt a doorway wide enough for the darn thing to fit through with the doors on. I tell the pick up guys that I need 5 minutes to move some furnature and to get the doors off. They say that they can get the doors off, but cannot wait the 5 minutes to move the furnature. I said, " what? you cant wait 5 minutes?" to which they reply," no. our boss said that we are soo far behind today that if the fridge was not ready to leave the moment we arrived at your house, to leave and have the customer reschedule for another pickup." To which my blood pressure rose and I proceded to say in a very loud voice," I have had this POS fridge in my house for a week waiting for you to come and get it. you cant wait the 5 minutes for me to move the table out of the way while you are taking off the doors to actually take the fridge out? are you freaking serious?" to which they say, "yes, we are serious." SO then I asked them as politely as i could at that moment to get out of my house.
I then proceded to take the doors off, move the table and got the fridge out of my house, rather ruffly, in about a total of 10 minutes. So now that I have worked off my anger, I called national grid to complain. They were nice about it and confirmed that they outsourced the work and that there really wasnt anything they could do. I also made note that they didnt give me the company who is doing the work, their phone number so icould call them directly. As it stands now, national grid will call me back in a day or two with what they plan to do, the fridge is on the front lawn in pieces, and my blood pressure is back to normal.
Gawd, new yorkers are sooo into themselves and could care less about their fellow man. It was only 5 minutes and I would have been done before they had both doors off of the fridge.
/rant
I then proceded to take the doors off, move the table and got the fridge out of my house, rather ruffly, in about a total of 10 minutes. So now that I have worked off my anger, I called national grid to complain. They were nice about it and confirmed that they outsourced the work and that there really wasnt anything they could do. I also made note that they didnt give me the company who is doing the work, their phone number so icould call them directly. As it stands now, national grid will call me back in a day or two with what they plan to do, the fridge is on the front lawn in pieces, and my blood pressure is back to normal.
Gawd, new yorkers are sooo into themselves and could care less about their fellow man. It was only 5 minutes and I would have been done before they had both doors off of the fridge.
/rant
