Ok. Rudest thing a customer has ever said to you.

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surfinusa

Guest
Originally Posted by autofreak44
absolutely, ive been all over cali and there is no better place than monterey (accept mammoth if you snowboard)... i took some amazing pics up there, i think this summer we are gonna make the pilgramage to the monterey bay aquarium, ive heard its the best aquarium in cali... should be fun

And you are right. The Monterey Bay Aquarium is so awesome.
 
bpaul1201

bpaul1201

Member
have you guys looked up the georgia aquarium....they have a whale shark!! i'm going up on the weekend before the 4th of july!!
back to thread.....i was talking to the manager of a lfs about my lil 14g biocube and one of the customers told me that i was stupid and that i would never be sucessful with it and then told the lfs owner that he was full of crap to tell me that i could do it or that he'd even sell me the things i need for my setup!! then asked about buying a 9" lookdown for his 45g tank!!!!
it took all i had not to laugh..
there are just some really unknowledgeable people out there.
( aka STUPID! )
 
reefkprz

reefkprz

Active Member
Customer "I need 50 betta's for a wedding they are going to be centerpieces on the tables."
Me "what are oyu going to do with them after the wedding"
Customer " any that dont get taken home with people we'll just flush, dont worry they will be fine."
the part that got me is "we'll just flush, dont worry they will be fine."
HUH? on what planet does that add up?
 
reefkprz

reefkprz

Active Member
customer "I want that" points to blue ahli african cichlid 6" long
me " So I am assuming, you have a cichlid tank"
Customer "whats a cichlid?"
me "They are aggressive fish from the rift lakes of africa, they can only be kept with their own kind"
Customer "will it get along with my goldfish?"
me "they can only be kept with their own kind that cichlid will kill your gold fish"
Customer "oh posh. it will be fine. see how calm he is"
(the fish is in a tank by himself)
Me "sir that fish Will kill your goldfish"
at that point I refused to sell him the fish, after my shift ended he came back and bought the fish. two days later he tried to get the store to reimburse him for his dead gold fish. turned out it was a beautiful softball size red cap oranda. how that moron ever got a goldfish to get that large I will never know. I'm guessing he bought it large.
 
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alix

Guest
not as hilarious as the others but i did at one point have someone try to convince me that marine angels and freshwater angels could be kept together because "theyre like, the same thing, you know?"
scary part is...
i think they ended up trying it.
 
jacrmill

jacrmill

Member
Originally Posted by reefkprZ
ok here is one
Customer: I want a nemo fish
Me: clownfish are marine fish do you have a marine tank?
Customer: Its an all glass tank.
Me: I mean the type of water it lives in is marine, do you have a saltwater tank?
Customer: I'm not adding salt for a fish. it'll be fine.
Me: It wont survive in fresh water.
Customer: dont talk to me like I am an idiot. I have kept fish since I was ten.
Me: I'm sorry maam, I'm just trying to make sure you have the right stuff to keep the fish healthy.
Customer: Its my money, If it dies, whats it to you? Your job is to sell me the damn fish! Now bag it!
Me: sorry maam, but I cannot sell you the fish knowing it is going into fresh water that would be against the law. have a nice day.

I would be interested to see exactly which law that was breaking,. Must be a local ordinance, because if it was a federal law, most of the fish stores around here would be out of business with the owners locked up.
 
jerthunter

jerthunter

Active Member
Originally Posted by jacrmill
I would be interested to see exactly which law that was breaking,. Must be a local ordinance, because if it was a federal law, most of the fish stores around here would be out of business with the owners locked up.
I would imagine it would fall under the same animal cruelty laws that are used to prosecute people who willfully hurt other animals like dogs and cats. Although it probably wouldn't get the attention that dead puppies draw. . .
 
bs21

bs21

Member
Originally Posted by reefkprZ
Customer "I need 50 betta's for a wedding they are going to be centerpieces on the tables."
Me "what are oyu going to do with them after the wedding"
Customer " any that dont get taken home with people we'll just flush, dont worry they will be fine."
the part that got me is "we'll just flush, dont worry they will be fine."
HUH? on what planet does that add up?
what state are you in???? a girl i work with did the same thing for her sisters wedding.....lets just say i ended up with alot of bettas after i asked her the same question.
p.s. retail sucks!
 
ice4ice

ice4ice

Active Member
Originally Posted by bpaul1201
have you guys looked up the georgia aquarium....they have a whale shark!! i'm going up on the weekend before the 4th of july!!
back to thread.....i was talking to the manager of a lfs about my lil 14g biocube and one of the customers told me that i was stupid and that i would never be sucessful with it and then told the lfs owner that he was full of crap to tell me that i could do it or that he'd even sell me the things i need for my setup!! then asked about buying a 9" lookdown for his 45g tank!!!!
it took all i had not to laugh..
there are just some really unknowledgeable people out there.
( aka STUPID! )

Uh - The Whale shark died about a couple months ago ...
 
ophiura

ophiura

Active Member
I SOOO wish I was at the store one day when there was a flair up between a customer and one of the employees. Mind you, this employee was top notch - worked there for years and also at the aquarium here. I believe they were talking about Koi. Koi, of course, grow very large and are not really all that suitable for aquaria (large ponds are better). I think they may have had smaller koi in with another common pond fish, shubinkin's.
If I recall, the woman saw them and screamed "what the HE__ is going on here!!!!!!!!!!!!!!!" and started a big argument with the employee about combining these two fish. The customer was outraged, with language to match. The employee was no pacifist, for sure, and the exchange ended with some one fingered salutes and an invitation for the customer to leave the store.
I would have loved to see that.
 
laxplaya

laxplaya

Member
Originally Posted by bpaul1201
have you guys looked up the georgia aquarium....they have a whale shark!! i'm going up on the weekend before the 4th of july!!
they keep that whale shark in a 2 billion gallon tank. It is amazing.
 
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surfinusa

Guest
Originally Posted by LAXplaya
they keep that whale shark in a 2 billion gallon tank. It is amazing.
You mean 2 million
 
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alix

Guest
i want to see the aquarium in spain.
i think its like, the biggest one in the world.
or second, next to the georgia, i forget which one is bigger.
but still.
 
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surfinusa

Guest
Originally Posted by RotorJockey
Is this thread just for LFS folks or anyone in customer service?
I guess we can hear some customer service stories.
 
wangotango

wangotango

Active Member
Originally Posted by alix
i want to see the aquarium in spain.
i think its like, the biggest one in the world.
or second, next to the georgia, i forget which one is bigger.
but still.
im pretty sure that georgia is the biggest in volume and fish population. i thought that "ocean voyager" was 6 million gallons not 2, or at least i thought thats what they said on the tour. regardless, if that was the only exibit it would still be the largest aquarium.
-Justin
 
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