I ordered a volitan, a royal gramma, feather dusters, a brittle, a coral banded shrimp and a nudibranch. All arrived and aclimated, as per SWF instructions, perfectly. The only problem was FedEx. they didnt even try to get a signature. I had a really bad feeling and checked the door. Who knows how long they were out there, but they were still in excellent condition. My bro works for FedEx and said that sometimes they just write the persons name on the little pad and leave the package on the door.