Seller: SSweet1
Purchase: Euroreef ES 5-2 skimmer with sedra 3500
https://www.saltwaterfish.com/vb/show...light=euroreef
Skimmer arrived damaged.
Seller stated it was the shipper, although there was no damage to the box, the unit was well packed, and there were no broken pieces inside the box
Seller did offer a refund & stated she would deal with the shipping claim.
I was in a bind (needed a skimmer desperately) & repaired the unit.
In further e-mails, the seller admitted that she had noticed damage in the same area, but not as much as pictured.
Seller failed to mention any damage (after numerous inquires before purchasing), until after I received it.
Communication was decent, until I mentioned that "I felt that I should have been informed & aware of any damaged before the purchase."
No compensation or partial refund received.
Over-paid for a unit that was knowingly damaged.
Not a positive transaction.