Yeah I ordered my mh ballast online. A week later didn't have it yet, called the people I ordered it from and they said they would get me the tracking #, never did. So I took it in my own hands found the pfo number online, called them and they said we just got them in so it was another week. Then I get the bulbs and one burns out in 4 days! Can you believe that, I did get a warranty though. I like your sohal.