Quote:
Originally Posted by
Gemmy http:///t/390282/tank-reincarnation/40#post_3456767
The dead weight is gone.
It's one of those times where I can honestly say I gave the associate every opportunity to do the right thing. She took those opportunities and threw them back in my face. Her file was 2 inches thick and she had only been with us since September.
I got hold of the company where I ordered the lights from and found out what the issue was. Apparently, when they generated the shipping label my address was not recognized. The company decided I "mistyped" my address and dropped the letter off of the apartment. They did not bother to call me. This meant on Tuesday UPS could not deliver the package, since there are 26 apartments with the same number. Today, the UPS driver went to the wrong apartment. UPS has my phone number and never called me. I sent an irritated email to the company where I got the lights and after 10 minutes on the phone I got him to get the package held at UPS. I tried to get him to do this yesterday since UPS was having issues.
On the bright side, I got my livestock goodies today.
Sorry about the Gemmy....Honestly can't blame the driver....He (we) only go where were told and honestly the company should have contacted you if your address was questionable......I stopped going the extra mile contacting the customer on deliveries.......