good news, i called them back and talked to a different person and they told me to fax a copy of the receipt, address and a description of the part and they would send me a new one for free and it's shipping out today.
thats the skimmer i have but the piece i broke is the ceramic shaft that is inside the needle wheel pump. where the heck can i find one? it's been broke for awhile now i cant locate one anywhere.
i was doing a routine cleaning on my super skimmer and broke the ceramic shaft in the pump, where can i find and purchase a new one? i emailed esuweb.com i haven't received a responce it's been two weeks. :help:
the only thing i have found was a peanut worm. i stay up at night with the lights out and my red lens flashlight looking for critters and thats all i've seen so far. i've got fiji lr.
is ozarka water safe for water changes? i've been doing it for the past month
and have had no problems. just curious if i'm headed for trouble down the road.