Flower's Sump/Fuge Build

slice

slice

Active Member
Quote:
Originally Posted by acrylic51 http:///forum/thread/380517/flower-s-sump-fuge-build/900#post_3328147
To an earlier post!!! Regardless on end, flat!!! Total b$llsh$t!!!! Sorry your expertise might be in testing, but how much industry time do you have in my line of work as far as freight? Regardless if arrows or what not is on a box designating it's correct orientation that usually goes ignored!!! I see hazmat material thT is flipped upside down or sideways!!!! Why??? Because they want blocked cubes walls. We have also use smaller packages to block between larger heavier freight to keep it from sliding or shifting? Is that correct??? Heck NO.... But I see it daily!!!! Just like when a customer pays extra to have hi freight "top loaded" and it's a crate. In the business we will stack on it regardless, what instructions are unless your a big shot company!!! Oohhhhhh and how about when the skids or freight just quite doesn't fit in the last spot of the trailer!!!' we ram it with a forklift or back into it to squish it a tad bit!!!!
I was not the one who advised shipping in any orientation.
You are correct, packaging must assume a drop on any side, edge or corner. Yes, I deal with UPS shipments daily. The tests are to verify a package design performs according to the design input. We then get feedback after shipments are made. I have my own bag of horror stories. I am fully aware of the perils of freight.
Package design cannot be idiot proof, but a good deal of idiot resistance can be added.
UPS keeps us in business.
I meant no offense to anyone, sorry if anything I said did that. I certainly would never wish to offend you; I have much admiration for what you have done.
I apologize for my involvement in the thread.
 
acrylic51

acrylic51

Active Member
Slice no offense!!!! What I was stating you guys test yes, but I see the extreme day in and say out.... Us the boxe for blockage dunnage with 5,000 lbs skids 6' tall on both sides.... It wouldn't withstand the falling of the skids or what not. That's just straight up abuse, and they quote their packer are certified???! That's why they packed it I guess. Either way failure all the way around on them, and their treatment of Flower!!!! Shame shame!!!! They might sign my check, but won't every spend a dime again with them!!!
Meowzer, Flower is in control. They have to notify me of what's going on, but she has final control!!!
 
J

jstdv8

Guest
All fo this is crazy,
I had a package come in damaged a few years ago. it was ceramic stuff and I had it insured for $300.00 I told them what happned and they cut me a check. never asked for pictures or to actually see the product or anything.
These companies make millions, whats a few hundred bucks to them? You have pictures out the wazoo of what happend, I would think that would be plenty.
I'm sure this will get resolved, but what a pain in the butt, sheesh
 
acrylic51

acrylic51

Active Member
Yeah!!! I knew they would make it difficult..,, they don't want to part with a dime..... Were working on things though!!!!!
 
2quills

2quills

Well-Known Member
Just keep chopping that tree...sooner or later it's bound to fall! Tell them will take our story to the news is we have to lol.
 
flower

flower

Well-Known Member

Okay guys, I still have my problem…My tank is still high in nitrates and I can’t afford to keep water changes up every day.
I saw something on melvesreef that I may be able to do. He used a saw (I can hire someone) to cut a hole out of the side of the stand and fit a regular size tank through it to make a sump.
I have a guy at work that will give me a 30g long tank. I need the dimensions to be sure, but I think it will fit just fine. Then I need to know how to attach baffles. I can get the hardware store guy to cut me some glass to make them. I’m not sure how to create a bubble trap, and I hope there is enough room for a refugium section.
I can use the stand Shawn made to sit the skimmer on. And keep the plumbing Corey made. The fantastic gizmo is still fantastic after all.
 
flower

flower

Well-Known Member
Round #2 with UPS...the following is an e-mail Ijust sent.
Shalom Penny,
I tried to call you back, I work night shift and I missed your call. Attached are pictures of the custom made sump and refugium before and after as Shawn instructed me you wanted. The first 4 are before pictures, the rest are what arrived at my house. I have more of the damage and of the busted box. I only have one picture of the refugium before it was unpacked. I was going to do a step by step to post but after finding damage I just started pulling it out to inspect how bad it was.
You can view the entire sump build, from inception to completion and how it arrived at my house and all the feeling we had upon seeing it all busted up, online at saltwaterfish.com under Flowers sump/refuge Build...it is a 50 page thread and reads like a book.
It took Shawn 3 months to build this and UPS 3 days to destroy it. I still think the whole thing will make a great human interest story on Fox news. My husband died last week. The custom sump was shipped out and due to arrive the day after his funeral. The group had hoped to cheer me, I was in such tears when I pulled out what was left of the sump after whatever gorilla working for UPS got done with it. I felt like I had been punched in the stomach.
The package was packed by a certified employee of UPS, both boxes were insured for $400.00 each IMO 1/3 of its worth, because let me assure you I could not purchase a custom handmade sump /refugium for a measly $800.00. So would you PLEASE just pay Shawn the insured amount, I intend to post this letter on the site as well.
Shipping tracking numbers
Sump: 1ZX176330362875315
Refugium:1ZX176330396211003
 
flower

flower

Well-Known Member
Quote:
Originally Posted by Monsinour http:///forum/thread/380517/flower-s-sump-fuge-build/920#post_3328317
Flower, have you visited this sponsor's website?
http://aquaripure.com/
My icons are gone!!! I have no wave.... : (
Aquapure is a vodka doser. I was looking at that when Shawn decided to offer to make a sump for me to cure my nitrate nightmare.
He is now talking about a rebuild, but how will it get too me?....LOL I really don't think you should spend a week driving here, but it was a very sweet offer. Maybe we can take Slice up on his offer of acustom box and ship it Fed X for a small fortune. At least it might have a fighing chance to get here in one solid piece.
 
monsinour

monsinour

Active Member
Quote:
Originally Posted by Flower http:///forum/thread/380517/flower-s-sump-fuge-build/920#post_3328340
Quote:
Originally Posted by Monsinour http:///forum/thread/380517/flower-s-sump-fuge-build/920#post_3328317
Flower, have you visited this sponsor's website?
http://aquaripure.com/
My icons are gone!!! I have no wave.... : (
Aquapure is a vodka doser. I was looking at that when Shawn decided to offer to make a sump for me to cure my nitrate nightmare.
He is now talking about a rebuild, but how will it get too me?....LOL I really don't think you should spend a week driving here, but it was a very sweet offer. Maybe we can take Slice up on his offer of acustom box and ship it Fed X for a small fortune. At least it might have a fighing chance to get here in one solid piece.
It would take 1 day to go to Acrylic's house to pick it up and then go to your place to drop it off. I would have to get a place to sleep and then the following day drive back. 2 days, not 7.
edit: the aquapure thing didnt look like a vodka doser to me. It looked like some kind of filter setup that would remove nitrates from the water.
 
2quills

2quills

Well-Known Member
We've come to far to let this little set back keep us from our goal. I talked with Shawn last night on the phone and God willing if he can at least get reimbursed back for the cost of materials and his shipping I know he's willing to build again. If not I told him I'll try to help out with what I can. I know times are kind of tight for alot of us especially with the holidays coming up. But if he can get it re-built then I'd be more than happy to pitch in what I can to help get it shipped a safer way or even toss in some gas money for Monsinour if he's really willing and able to make the drive.
You already have the skimmer, overflow and pump sitting there waiting. I'd hate to see us have to go a different route than what was planned if we really don't have to.
I think the email sounded pretty good Flower. Sorry they're making you jump through these hoops but it's all part of the process. Hopefully they'll do the right thing without having to make to many threats to get it done.
If you click on the area where the icons used to be you should still be able to access them. I noticed they disappeared on my computer last night too after they did the update on the site. But they still worked for me.
 
meowzer

meowzer

Moderator

They are still there Flower....just the spot on the thread is blank...LOL....click on the "empty" spot between the quote mark and the paper looking thingy....
I think SWF is doing some site polishing....LOL.....
 
acrylic51

acrylic51

Active Member
Thanks Corey!!!! There is no way I would let this set back hinder the operation!!!!! We will just have to employ every method available to get it to Flower. If it means puttin it in a welded steel crate, I'll have to weld it then. They will make you jump through hoops to prove the case, but I want to keep the pressure on them.
Flower it will be rebuilt!!!!:laughing:
 
meowzer

meowzer

Moderator
Quote:
Originally Posted by acrylic51 http:///forum/thread/380517/flower-s-sump-fuge-build/920#post_3328358
Thanks Corey!!!! There is no way I would let this set back hinder the operation!!!!! We will just have to employ every method available to get it to Flower. If it means puttin it in a welded steel crate, I'll have to weld it then. They will make you jump through hoops to prove the case, but I want to keep the pressure on them. Flower it will be rebuilt!!!!:laughing:
LOL....Shawn I already pm'd you my offer.....I can not help with the actual build stuff....I am not in a good location for anything else either...LOL....But anything else....let me know
See Flower......you will have it.....maybe for Christmas...LOL...OH...OOPS....Hanukkah

I wonder how you get those "fitted" styrofoam blocks.....I'm looking at one right now that my Aqua C came in.....
P.S. Shawn I'm wondering if once they are done with the claim....can you use any of the pieces that Flower had that have no cracks....can they be DISassembled....and sent back to you....a flat shipment would probably be easy
 
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