The thing is State Farm here in IL is that 800 LB Gorilla in the Room. They have Lobbied and gotten rules so Restrictive so hard on Mine Claims that if the Homeowner Claims it and until it is Determined that it is one UNLESS the Adjuster Says that it is in danger of Collapse that the Homeowner MUST Be in the house at all times unless at Work. No Vacations no Visits to Family and such my info comes from a BIL a VP at the Farm so he would know his stuff. Even he is Scared about this for us. If it does go we are moving SOUTH to around Amarillo where the Job Market is Good the Schools are Good and the Taxes are LOW. That tell you anything. I am giving IL the FINGER and all the Coal Mines under her.
Ok, so they have rules regarding mine claims, you attempted to file a claim and your rep told you it's not that bad or it looks bad to file and it sat on her desk. Meanwhile they are telling you, you can't leave or it voids your claim. If they make you stay, then they have a responsibility to send someone immediately to investigate and if they don't, then what? Someone has to get hurt or die? I'm scared for you and relieved to see you posting today as that means your house is still standing and you are ok. Hopefully they are there today to investigate and you have time to remove your family, belongings and fish tank! Keep us posted, good luck!!